Built in South Africa. Built around you.   We’re welcoming our first patients and practices.Explore early access ↗
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ELMED is currently in early access, we're on boarding our first doctors, pharmacies, and patients. Some features are still being refined. What this means for you →

Medical Aid portal

A connected claims workflow, ready for discussion.

Explore ELMED’s scheme portal, designed for claims, authorisations and member benefits. Medical aid schemes have not yet joined.

Illustrative South African medical aid healthcare scene

Built around your role

A better connected working day.

Review the intended workflow

The platform has tools for claim codes, pre-authorisations, benefit management and PMB checks. These are capabilities for scheme onboarding discussions.

Track claim progress

The proposed workflow includes claim tracking with 10, 20 and 30 day alerts, so a team can follow outstanding items.

Plan a verified integration

Agree technical requirements, operating rules and a tested onboarding plan with ELMED before representing a scheme as connected.

The connected journey

Keep the next step in view.

01

Join

Submit your details and confirm the requirements for your role.

02

Set up

Agree staff access, availability and the tools your practice needs.

03

Connect

Use the reviewed professional account to support patients and coordinate care.

04

Follow through

Keep relevant records and next steps connected within your role.

Getting started

A clear start, with support along the way.

Start a professional account, submit your practice and registration details, and allow the ELMED team to review access. Confirm current tools and plan options during onboarding.

Professional portals are best used on a tablet or laptop. Subscription options depend on your role and required features. Confirm the tools demonstrated for your practice before choosing a plan.

Explore plans and pricing
Scheme onboarding is still ahead. The portal has been built, but no medical aid scheme is connected. Do not rely on ELMED to submit or settle a real scheme claim today.

Helpful to know

Your questions, answered.

How do I see the portal before joining?

Contact the ELMED team for a walkthrough of the tools relevant to your role. Professional access is reviewed before it is granted.

Does ELMED process medical aid claims today?

Medical aid workflows have been built, but schemes have not yet joined. Confirm cover and payment arrangements directly with your provider and scheme.

Does ELMED take a percentage of patient payments?

ELMED’s model is a flat professional subscription, with no percentage commission on patient payments. Gateway fees and provider service charges are separate.

Keep exploring

Find the next connection.

Patient

Book care, manage prescriptions and keep individual health records for the people you care about. ELMED brings the next step into view. Explore this portal

Doctor

South African practice software that connects appointments, browser video consultations, clinical notes and digital prescriptions. Explore this portal

Pharmacy

Give your pharmacy a digital dispense queue, an online presence and a clearer way to manage orders, stock and patient communication. Explore this portal

Better connected. Better cared for.

Your next step towards simpler healthcare starts here.

Get started with ELMED
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