Start with a real connection
The most useful starting point is a professional or pharmacy that already supports your care. Ask the ELMED team about participating providers and availability in your area before relying on a particular service.
For patients
Create a free web account, confirm your email and add your details. You can organise family records and explore bookings, prescriptions and results. The account is free; the services you receive from providers are charged separately.
For professionals and pharmacies
Submit your professional details for review and arrange a walkthrough. Discuss the workflow you need, your staff access and the plan that suits your practice. Pharmacies can explore their own online shop and payment account.
What is still ahead
The Android patient app can be downloaded from elmed.healthcare/app. The iPhone and professional apps have not launched. Medical aid schemes have not joined, and online video consultation payments are switched off. Use the website and agree current care arrangements with your provider.
Stay involved
Share practical feedback with the team: where a step is unclear, what your practice needs or what would help a family member use their account. Please keep private clinical information in the secure platform.