Family records
Keep separate timelines for children and dependants. Linked adult accounts use permission settings, so helping a parent does not mean unrestricted access to their information.
Patient portal
Your family. Your health. In one place.
Book care, manage prescriptions and keep individual health records for the people you care about. ELMED brings the next step into view.
Built around your role
Less scattered information. More connected care.
Appointments and prescriptions
Request a GP or specialist appointment, choose a participating provider and follow prescriptions through your preferred pharmacy. Availability depends on the provider and location.
Everyday health organisation
Find your health timeline, lab results, mood tracker and secure messages in your account. Child growth and vaccination reminders help you keep track of the details.
The connected journey
From your first booking to your next refill.
Book
Choose a participating provider and request a video or in-person visit.
Consult
Meet the professional in the agreed setting. They decide the right next steps.
Connect
A digital prescription can reach your preferred pharmacy. Confirm collection or delivery with that pharmacy.
Follow up
Keep records, results and appointments together for the next visit.
Getting started
A clear start, with support along the way.
Create your free patient account. Add your details and confirm your email, then choose a preferred pharmacy and add family members with the appropriate permissions.
The patient account is free. You pay providers separately for consultations, medicine and tests. An ELMED account does not guarantee a provider in your area.
Read the patient guideKnow what is available. ELMED is in early access. Provider availability varies by location. Medical aid schemes have not yet joined, and online payment for video consultations is not enabled.
Helpful to know
Your questions, answered.
Do I need to download an app?
No. Use ELMED in your mobile browser today. The Android app can be downloaded from elmed.healthcare/app. An iPhone app has not launched.
Does ELMED process medical aid claims today?
Medical aid workflows have been built, but schemes have not yet joined. Confirm cover and payment arrangements directly with your provider and scheme.
Can I manage an adult family member’s care?
Linked adult accounts use permission settings. Ask the team for help setting up the right level of access for the person you support.
Keep exploring
Find the next connection.
Doctor
South African practice software that connects appointments, browser video consultations, clinical notes and digital prescriptions. Explore this portal
Pharmacy
Give your pharmacy a digital dispense queue, an online presence and a clearer way to manage orders, stock and patient communication. Explore this portal
Nursing
Connect nursing observations, patient records and care coordination, including the nurse-assisted video consultation workflow. Explore this portal