SA healthcare
is world-class.
Now it's connected.
ELMED is the network that links patients, doctors, pharmacies, and medical aids. Not a replacement for what works. The connection that's been missing. Free for patients, always.
Free
For patients
Always. No hidden fees, no subscription, no catch.
11 498
SA medicines
Pre-loaded with NAPPI codes. Order online or collect.
19+
Provider types
GPs, specialists, pharmacies, labs, dentists and more.
Whole family
One account
Kids, parents, elderly. Each with their own record.
Who is ELMED for?
Everyone in the healthcare chain.
Whether you're booking an appointment or running a practice, ELMED was built with you in mind.
For Patients
Book. Prescribe. Claim.
Find a doctor, get your script sent straight to your pharmacy, and track your medical aid claim in real time. One account for the whole family. Always free.
Create Free AccountFor Doctors
Less admin. More patients.
List your practice free. Digital prescriptions, online bookings, automatic invoicing, and medical aid claim submission. Go fully digital in under 24 hours.
List Your PracticeFor Pharmacies
Scripts to your counter.
When patients set you as their preferred pharmacy, every script their doctor writes lands in your dispense queue automatically. No faxes. No calls. Online from day one.
Register Your PharmacyFor Medical Aids
Real-time. No paper.
Claims arrive digitally the moment a consultation ends. Manage pre-authorisations, copays, and benefit limits from one portal. We connect to your network, not replace it.
Get in TouchSound familiar?
SA healthcare is good.
Getting everything to work together is the hard part.
Prescription roulette
Your doctor faxes a script. The pharmacy can't read it. You drive back. The medication is out of stock. You repeat this every month.
Medical aid chaos
Submit a claim. Wait 30 days. Get a letter asking for more documents. Submit again. The benefit year resets. Start over.
Referral black holes
Your GP refers you to a specialist. You're handed a number. You call. Fully booked. You forget. Nothing happens.
Family health scattered
Your kid's vaccine card is in a drawer. Dad's chronic meds are in his wallet. Mom's medical aid number is in a WhatsApp message.
ELMED fixes all of this. One login. Every provider. Every family member. Zero paperwork.
How it works
From booking to medicine. No gaps.
Every step connects to the next. Nothing falls through the cracks.
Book
Find a doctor or specialist. Choose online or in-person. Same-day slots available.
Consult
Video or in-person consultation. Your doctor records clinical notes and ICD-10 codes.
Prescribe
Digital prescription sent directly to your preferred pharmacy. No faxes. No lost scripts.
Claim
Medical aid claim submitted automatically when the consultation ends. No forms to fill.
Done
Pharmacy dispenses and delivers to your door, or you collect. Refills in two taps.
Family Healthcare
One account.
The whole family covered.
Add your children, partner, parents, or anyone in your care. Each person has their own health record and prescriptions, but you manage everything from one login.
Kids health tracker
Growth charts, SA NDoH vaccination schedule, and paediatric consultations in one place.
Elder care
Manage a parent's chronic meds, book their appointments, and track their health from anywhere.
Maternity
Antenatal care, midwife consultations, and delivery planning tracked from the first booking.
Health timeline
Every consultation, prescription, lab result, and claim for every family member in one feed.
Sarah (You)
34 years ActiveDiscovery Comprehensive · Next appt: Thu 3 Apr
Liam (Son)
6 years Vaccines up to dateNext: MMR booster due May 2026
Emma (Daughter)
3 years HealthyGrowth: 75th percentile · No active Rx
John (Father)
67 years 2 active RxMetformin · Amlodipine · Refill due in 8 days
Add unlimited family members · Each has their own record
For Providers
We're not here to replace what you have.
We're here to connect it.
Your existing software keeps working. ELMED sits in between and makes everything talk to each other for the first time.
Doctors
- ✓Online bookings in your calendar
- ✓Digital prescriptions with ICD-10
- ✓Scripts routed to patient's pharmacy
- ✓Invoice and claim created automatically
- ✓Your own practice website (Premium)
- ✓API access for GoodX or Elixir (Integration)
Pharmacies
- ✓Prescriptions routed directly to your queue
- ✓11 498 SA medicines pre-loaded
- ✓Online pharmacy and home delivery
- ✓Medical aid copay management
- ✓Branded website with custom domain (Premium)
- ✓Keep your own payment gateway (Premium)
Medical Aids
- ✓Claims submitted digitally when a consultation ends
- ✓Manage pre-auths from a single portal
- ✓Real-time view of member prescriptions
- ✓Copay and benefit limit management
- ✓Members see their own balance in the app
- ✓No changes required to your existing systems
Full pricing and feature comparison at elmed.healthcare/sales
For patients
Every type of care, in one place
From a routine check-up to a specialist referral, it all happens through ELMED.
GP Consultations
HPCSA-verified GPs, online and in-person
Order Medicine
11 498 SA medicines, home delivery or collection
Lab Tests
SANAS-accredited labs, home collection available
Radiology
X-rays, CT, MRI — digital reports same day
Dental
General dentistry, specialist referrals, claims
Optical
Eye exams, spectacle and contact lens prescriptions
Mental Health
Psychiatrists, psychologists, mood tracking
Cannabis Rx
SAHPRA-licensed prescribers and dispensaries
Rehab and Physio
Home exercise programs, outcome tracking
Maternity
Midwives, antenatal care, delivery planning
Paediatrics
Child health, immunisations, growth tracking
Oncology
Cancer care coordination and follow-up
Medical Aid
Claims that just happen
When your doctor completes your consultation, ELMED submits the claim automatically. No forms. No fax. No follow-up calls. Your scheme sees it in real time.
- ✓ Benefit balance visible before you even book
- ✓ Pre-authorisation for specialists and chronic meds
- ✓ Co-payment calculated and shown upfront
- ✓ Claim status visible in your portal and app
- ✓ Works for every family member on your plan
- ✓ Dispute resolution handled digitally
Medical Aid Claim
Discovery Health, Comprehensive
Prescription, sent automatically
At PharmacySent to: Your preferred pharmacy
Ready in: approximately 2 hours
Day-to-day balance
Mobile App
Your family's health in your pocket
Book a doctor at 11pm. Track a prescription on your way to work. Check your child's vaccine history while sitting in the waiting room. Everything is with you.
Register on web first, then sign in on the app with the same account.
Dashboard
Today's appointments, active prescriptions, and pending claims at a glance.
Family health
Switch between family members. Each person's full health record in one tap.
Shop and Order
11 498 SA medicines available. Free delivery on orders over R500.
Health history
Full timeline of every consultation, script, lab result, and claim. For every family member.
Built to be trusted
POPIA Compliant
Full data subject rights, audit trail, and Information Officer designation. Your data never leaves SA servers.
HPCSA Verified
Every doctor and specialist is manually verified against the Health Professions Council of South Africa register.
SA Payment Gateways
iKhokha, PayFast, and Yoco. Trusted SA payment processors. Pharmacies can accept payments directly into their own account.
SAHPRA Licensed
Cannabis prescribers and dispensaries are licensed under the South African Health Products Regulatory Authority.
Pricing
No surprises. No lock-in.
Patients pay nothing. Providers start free and upgrade only when they need more.
Free
Always and forever
- ✓ Add unlimited family members
- ✓ Book any type of consultation
- ✓ Manage prescriptions and refills
- ✓ View lab results and reports
- ✓ Track medical aid claims in real time
- ✓ Mood journal and health history
- ✓ Android app, iOS coming soon
Free
to start. Upgrade when you need more.
- ✓ Listed plan: free. No transaction fees ever.
- ✓ Online bookings, digital prescriptions, dispense queue
- ✓ Medical aid claim automation included
- ✓ Premium: your own website and payment gateway
- ✓ Integration: API and webhooks for existing software
- ✓ No setup costs. No lock-in. Cancel any time.
FAQ
Common questions
Ready to be part of the network?
Whether you're booking an appointment or managing a practice, there's a place for you on ELMED.
No credit card required · POPIA compliant · HPCSA verified · Android app live