Let’s connect
A real conversation.
A helpful next step.
Whether you’re a patient, a provider or a potential partner, we’d love to hear from you.
We’re here to help.
Account questions, getting started or connecting your practice. Choose the way that works for you.
Chat on WhatsApp+27 65 902 9650
General enquirieshello@elmed.healthcare
Management & partnershipselmo@elmed.healthcare
Made in South AfricaConnecting care across the country.
Tell us how we can help.
Send us a message and we will reply by email.
A useful first message
Let’s get you to
the right support.
I need help with my account. What should I include?
Tell us whether you use ELMED as a patient or professional, which page you were using and what happened. Never send your password or private health records through general enquiries.
Can I arrange a professional demonstration?
Yes. Tell us your profession, practice or organisation and the workflow you want to explore. The team can discuss the relevant portal and current onboarding options.
Can you send me an app download?
The Android app is available from elmed.healthcare/app. On an iPhone, use the mobile website.