Built in South Africa. Built around you.   We’re welcoming our first patients and practices.Explore early access ↗
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ELMED is currently in early access, we're on boarding our first doctors, pharmacies, and patients. Some features are still being refined. What this means for you →

ELMED help centre

A little guidance. A clearer next step.

Find practical ELMED guides for patient accounts, doctors, pharmacies, mobile access and professional onboarding.

Illustrative photograph: A Black South African woman support professional with natural short hair demonstrating a tablet to an older white woman at a light oak table

Start with your account

Patients can create a free account on the website and confirm their email. Healthcare professionals should submit their practice and registration details for review. Use the sign-in page for an existing account or password recovery if you cannot get in.

Find the right guide

Choose the patient guide for family records and bookings, the doctor guide for consultations and prescriptions, or the pharmacy guide for stock, dispensing and orders. Each professional portal also explains its purpose and next steps.

Use the mobile website today

ELMED works in a mobile browser. You can add a shortcut to your home screen. There is no public Android download yet, and an iPhone app has not launched.

Get personal support

WhatsApp +27 65 902 9650 or email hello@elmed.healthcare. Include your account role and a short description of the problem. Keep passwords, medical records and sensitive details out of general support messages.

Better connected. Better cared for.

Your next step towards simpler healthcare starts here.

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