Register and review your setup
Submit your pharmacy details and confirm professional access with ELMED. Arrange a walkthrough of the dispensing queue, staff accounts and patient list before using the workflow operationally.
Bring your stock online
Prepare a stock export from your till system for import. Stock codes help match product photographs in bulk. Review prices and availability after importing, and keep the catalogue current. Your pharmacy’s products remain in your own shop.
Receive and check prescriptions
Digital prescriptions arrive in the pharmacy’s dispensing queue. The pharmacist checks the prescription and manages dispensing according to the pharmacy’s professional process. Refill requests support ongoing communication with patients.
Configure payment and fulfilment
Premium pharmacies can use a branded domain and supported gateway such as iKhokha, Yoco or PayFast. Payments go to the pharmacy’s own account. Set collection options, delivery zones and driver arrangements to match what your pharmacy offers.
Help patients find you
Use your pharmacy-specific signup link or QR code to connect patients with your pharmacy. Explain the current services and fulfilment area. Do not promise medical aid settlement through ELMED, as schemes have not joined.