Submit your professional details
Create a professional account and provide your practice and registration information. Access is reviewed before clinical tools are available. Confirm the current onboarding requirements with the ELMED team.
Prepare the practice
Set your availability and review staff access for reception, nurses and billing. Use a laptop or tablet for the professional portal. Discuss plan options if you need a practice website, custom domain or integration.
Use the browser consultation room
The video room opens in the browser with the patient chart available alongside the conversation. A nurse can join from a participating facility to support the patient and share observations. Clinical suitability remains the treating professional’s decision.
Complete the next steps
Record notes, prepare a signed prescription PDF and create appropriate referrals for labs, imaging, specialists and other disciplines. A prescription can reach the patient’s preferred pharmacy through the dispensing workflow.
Confirm fees and settlement
ELMED uses a flat subscription model. Online payment for video consultations is not enabled, so arrange fees directly with the patient. Scheme workflows are built but no medical aid scheme has joined.