Set up professional access
Submit your laboratory details and confirm the requirements with the ELMED team. Review staff roles and the information each person needs before opening operational access.
Review the referral workflow
Request a demonstration of how requests reach the laboratory and how the patient and referring professional are linked. Confirm booking, preparation and sample arrangements directly with the provider.
Connect results to follow-up
Keep results associated with the correct patient record. The referring clinician is responsible for interpreting findings in context and deciding the next step.
Confirm integration needs
If you already use a laboratory system, discuss API and webhook availability with the team. Agree a tested integration plan rather than assuming a connection exists.